Our website address is https://narrativeseo.com.
This policy is incorporated into, and subject to, Narrative SEO, LLC’s Terms of Service.
By using the Narrative SEO, LLC site, or any product or service offered by Narrative SEO, LLC, (collectively, the ‘Services”), you acknowledge that you have read, and agree to, this policy.
Narrative SEO, LLC data collection and use policy.
You must first register, and select a password to use our services. During registration, please provide your name, phone, company name, and website. We use this information to create and build your account, and contact you in regards to any issues or product questions.
If you wish to order a service, or purchase a recurring plan from us, you must provide your address and financial information such as credit card number, expiration expiry date, and CCV. We that data for billing and order processing. If we have trouble processing your order, we will contact you based on your registration profile.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
We collect usage data whenever you interact with our website. This includes pages you visit, clicks, time of action and geolocation, if applicable. Our servers also keep logs that store data each time a particular device them. The log files contain information about the nature of each interaction, including IP. If you land at our website from another site or source (such as a link or an email), we record information about the referral source.
Surveys & Contests
From time to time, we launch surveys and contests. If you participate, we may request certain types of personally identifiable information. Participation in a survey or contest is voluntary, and you have a choice whether or not to provide any information. We use this information to notify winners and award prizes or to process and analyze surveys.
We may or may not use a third party service provider to conduct these surveys or contests; that company is prohibited from using our users’ personally identifiable information for any other purpose.
In addition to the above, we use information collected to provide you with services. This includes providing customer service, where we have to use information collected from you to assist you with any issues with campaign launches or technical support).
We may also use information following:
- To analyze and improve the services we provide. We apply statistical processes to measure user behavior, trends, and to understand how you use our services.
- To enforce Terms of Service.
- To prevent potentially illegal activities.
- To screen for undesirable or abusive activity.
- To create content relevant to services. We may use the information you provide us through email or service tickets to build new services, features or content. If and when we do this, we will use personally identifiable information without express permission from you.
- To contact you about your account. On occasion, we send you communications of a transactional nature; service-related announcements, billing-related issues, changes to our TOS or policies, welcome emails and the like. You can’t opt out of these communications since they are necessary for us to effectively provide you with the services you purchase.
- To contact you for marketing purposes (if you opt-in). We only do this with your express permission for these purposes. We use 3rd party email providers such as MailChimp or Aweber with unsubscribe features.
To respond to legal requests, DMCA issues, and prevent harm. If we receive a subpoena or legal request, we may inspect any data to determine how to respond.
What communications can you expect from Narrative SEO, LLC?
Special Offers or Updates
On occasion, we send you information on products, services, special deals, and promotions (if you opt-in on our registration page). If you no longer wish to receive this type of communication, you can opt-out through the link in the emails.
Narrative SEO, LLC publishes a number of newsletters. If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you. You can opt-out at any time.
If our service is undergoing maintenance or a service outage, we may email you to notify you of the situation. you may not opt-out of these emails since they affect the services you have paid for. These emails or notices are not promotional in nature, and part of our customer service process. to end these emails, you generally have to terminate your account.
Based upon the personally identifiable information you provide us, we will send you a welcome email to verify your username and password. We also send a number of onboarding emails which bring you up to speed with our services at Narrative SEO, LLC. We will also answer questions with regard to the services you requested and management of your account. We will communicate with you through our ticketing system, via email, and by phone.
Does Narrative SEO, LLC Share my Information?
Aggregate Information that is non-personally identifiable
We do not share aggregate information about users for marketing purposes. We also do not share aggregate information with third-party providers, in order to provide the services.
We do not link aggregate data with any personally identifiable information about you.
Personally identifiable information
We share personally identifiable information (PII) with certain third parties, in order to provide you with Services. For example, we use credit card processing for billing (Stripe, Paypal etc) to bill you for services, and share PII with them to do so. They do not retain, share, store or use PII for any other purpose. In certain circumstances, we may share PII with our suppliers (data and inventory exchanges). Finally, we may share PII for record-keeping purposes, billing purposes, and for general business purposes.
We reserve the right to disclose your PII as required by law, and when we believe that disclosure is necessary to protect our rights and/or to comply with any applicable judicial proceeding, court order, or legal process.
How do I unsubscribe from Narrative SEO, LLC’s communications?
If you want to opt-out of our newsletter or promotional communications, you may unsubscribe by emailing us at [email protected]
Yes. Cookies cannot view or retrieve data from other cookies, nor can they capture files or data stored on your computer. We do not link the information that we store in cookies to any PII that you submit while on our site.
We use session ID and persistent cookies. We use session cookies to make it easier for you to navigate our website. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for a period of time. You can remove persistent cookies clearing them from your web browser. Search your “Help file” for instructions.
We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.
If you reject cookies, you may still use our site, but it may limit the functionality and interface that you interact with.
Web Beacons or Conversion Pixels.
Yes. “Web beacons” are small images (generally a single transparent pixel) with a unique identifier, served to you as part of a web page or other document. Web beacons may be used in parts of our Services for purposes such as site traffic reporting, unique visitor counts, advertising auditing and reporting, and personalization. In certain instances, such as a product purchase etc, we may tie the information gathered by web beacons to PII.
Through our partners, we use web beacons in our HTML-based emails to let us know which emails recipients have opened. This allows us to gauge the effectiveness of emails and marketing campaigns.
We are not responsible for the privacy practices of such other sites that we may link to.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every site that collects personally identifiable information.
This privacy statement applies only to information collected by Narrative SEO, LLC.
How do I access my PII?
You have the right to access, update, and correct inaccuracies in your PII in our custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in the personal information by emailing us at [email protected] We may request certain personal information for the purposes of verifying your identity when you contact us.
If your personally identifiable information changes, or if you no longer desire our Service, you may correct, update, delete or deactivate it by emailing us at [email protected]
We reserve the right to modify this privacy statement at any time, so please review it periodically.
If you have any questions, please contact us:
Narrative SEO, LLC